[Grimes Header]

BUYER INFORMATION

[Buyer Info]

Grimes distributes and sells a comprehensive selection of industrial products for manufacturing process and supply across a wide variety of applications. We provide reliable first-choice access to an extensive selection of new and proven tools, materials and supplies, in-depth applications expertise, specialized business solutions and purchasing programs, and nationwide service.

Grimes is ISO 9001:1994 Registered, having achieved stringent international quality assurance standards in customer service program design, performance and competitive pricing. That dedication to excellence benefits all our customers, ranging from the very largest corporations, to the smallest production shops and specialized retailers.

Grimes remains independent and owner-operated, and while we are now a provider of "total supply solutions" allied to the IDI buying group, we haven't forgotten our roots as "the sandpaper people." We will achieve our goals by providing the innovative products and efficient service needed for improved productivity. We will maximize benefit to our customers, recognize our responsibilities to the community, and honor the Grimes tradition of service to Canadian industry.

The topics listed below below will introduce Grimes buying programs - for corporate accounts and buying groups, central and single-source purchasing, cost take-out and fill-rate improvement, and integrated supply-chain management. We have included an explanation of our general terms and conditions of sale, and a credit application for easy reference. And there is also a discussion of how our association with the IDI network of Canadian industrial supply distributors provides real benefits to Grimes customers.

For more information about our buying programs or assistance in opening an account with Grimes Industrial Products, please call Grimes Customer Service at (416) 749-0591 or 1 (800) 268-0568.